Defined as the ability to understand and resonate with the feelings of other people, empathetic leadership is an essential trait for those of us who want to understand, inspire, and motivate our people.

Though empathetic leadership has always been important in the workplace, COVID-19, the hybrid workforce, job satisfaction, and ongoing uncertainty both at work and home have seen the need for empathy in the workplace increase considerably in recent years.

The key to understanding and motivating others, when we display genuine empathy for our people, we have the opportunity to develop greater levels of trust. Furthermore, having empathy for our people cultivates a psychologically safe working environment where everyone thrives.

In this blog, we share why empathetic leadership is important and delve into how you can become a more empathetic leader.